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Customer Care

Customer Care

Have a question? You might find the answer in Shipping, Return, Order Tracking  or our FAQ sections.

At Crabtown Crafts, we take every effort to make sure that you are completely satisfied with our products. If you can’t find the answer to your question that’s okay, just fill out the form below to send us a message.

Customer Service is available Monday–Friday from 9:00am–5:00pm Eastern Time. If this requires a more urgent issue that is time sensitive, please call our customer service line during regular business hours at: 443-457-8140. If we do not answer your call, please leave a detailed message and we’ll get back to you as quickly as possible.

Otherwise, please us the form below and we will contact you within 24 hours of receiving your message.